Privacy Policy

3DOTS TECH ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.

Information We Collect

We collect the following types of information:

• Personal Information

Personal information is data that can be used to identify you. This may include:

• Name
• Email address
• Phone number
• Company name
• Billing information (for payment purposes)

We collect personal information only when you provide it directly through forms, emails, or other interactions with our services.

• Non-Personal Information

Non-personal information is data that cannot be used to identify you. This may include:

• IP address
• Browser type
• Device information
• Referring website
• Pages visited on our site
• Time spent on the site

We collect non-personal information through cookies, analytics tools, and other tracking technologies.

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Our Services: We use your information to deliver web development services, respond to inquiries, and provide customer support.
• For Communication: We may use your contact details to communicate with you regarding your project, updates, and promotional content. You can opt out of marketing communications at any time.
• To Improve Our Services: We use non-personal data to analyze website traffic, monitor performance, and enhance user experience.
• To Process Payments: If applicable, we use your billing information to process payments for our services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect non-personal information and improve your experience on our website. Cookies are small text files placed on your device that help us track user activity, remember your preferences, and provide a better user experience.

You can control or disable cookies through your browser settings, but please note that certain features of our website may not function properly without cookies.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering our services.
• Legal Requirements: We may disclose your personal information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or destruction. This includes the use of encryption, firewalls, and secure data storage.

While we strive to protect your information, no method of data transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request corrections to inaccurate or incomplete personal information.
• Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.
• Objection: You have the right to object to the processing of your personal information in specific circumstances, such as marketing.
• Data Portability: You have the right to request a copy of your personal information in a structured, commonly used format.

To exercise any of these rights, please contact us at support@3dotstech.in.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of these third-party websites before providing any personal information.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the retention period expires, we will securely delete or anonymize your data.

Children’s Privacy

Our services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have collected personal information from a child under 13, please contact us immediately, and we will take steps to delete the information.

International Data Transfers

If you are accessing our website from outside [Your Country], your information may be transferred to and processed in countries where our servers or service providers are located. By using our services, you consent to the transfer of your information to these countries, which may have different data protection laws than your country of residence.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the "Last Updated" date at the top of this policy. Your continued use of our website or services after any changes signifies your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

• 3DOTS TECH
• Email: support@3dotstech.in
• Phone: +91 70447 06040
• Address: 356A, Jessore Road, Lake Town, Kolkata, 700089